Keeping the right card on file helps avoid any surprises with subscription payments or SMS credits, so updating card details only takes a moment.

Navigating To Billing

First step is to open the Billing page in Appointible.

1. Log in to Appointible.
2. Click the profile picture in the top-right corner.
3. Select Billing from the menu.

Adding New Card

Next step is to add the new credit or debit card that should be used for subscription and SMS charges.

1. On the Billing page, find the payment method row in the plan section. It shows the current card and its expiry date, or "No payment method on file".
2. Click Update credit card, or Add credit card if no card is on file yet.

Saving Card Details

Finally, enter the new card details so future charges use the updated card. Double-check the expiry date and CVC so payments keep flowing smoothly.

1. Enter Name on card, Card number, Expiry and CVC.
2. Check the billing address below the card fields. It is prefilled from the account's billing address.
3. Click Save.

What Happens Next

After saving, the new card becomes the active payment method for the Appointible subscription and any SMS credits or auto recharge that might be enabled. If the previous card was failing, upcoming charges should now succeed without extra work. When a subscription payment has already failed, click Retry payment on the Billing page; the Payment failed row then clears from Home (see Resolving Items That Need Your Attention).

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