Delete Account
Sometimes a fresh start is the best feature of all. This guide walks through how to permanently delete an Appointible account from the Billing page, and what to keep in mind before taking the final step.
Open Billing
- Sign in to Appointible.
- Click the profile picture in the top-right corner.
- Select Billing from the menu.
Find danger zone
On the Billing page, scroll down to the Danger zone section at the bottom.
Start deletion
- In the Danger zone, click Delete account.
- In the panel that opens, pick the reason that fits best, such as Missing features I needed or Other reasons. Picking a reason moves on to the next step.
- Optionally, write a few words under "Any other feedback you'd like to share with us? (optional)". If something did not work as expected, a short note helps the team improve things for the next person.
- Click Delete account to confirm, or Keep account to back out.
Warning
Deletion is permanent and cannot be undone. On a paid plan, the subscription is cancelled and the account deleted immediately. If you pay through the App Store or Google Play, deleting the account does not cancel that store subscription — cancel it in your store subscriptions, or you will keep being charged.
Before deleting
Before finishing the deletion, it is usually a good idea to:
- Download any invoices or billing history that might be needed later from Billing.
- Check any remaining SMS credits or plan time, as these are typically not refundable after deletion.
- Let clients know that online booking will no longer be available once the account is removed.
What happens next
After confirming deletion, access to the Appointible account is removed and data is scheduled for permanent deletion according to Appointible data retention policies. If the delete button was clicked by mistake or something looks off, contact support as soon as possible using the in-app messenger before closing the browser tab.