Blocking Time From Appointments

Add busy time in the calendar to block time and avoid unexpected appointments.

2 min read · Updated October 2, 2026

Blocking Time

Sometimes a break, a meeting, or admin work cannot move. Busy time blocks that period in a service provider's calendar so appointments are not booked over it.

Opening calendar

First, open the calendar where busy time will be added:

  1. Go to Calendar.
  2. Use the date navigation or click Go to today to find the correct day.

Adding busy time

Next, add a busy time block to prevent appointments in that period:

  1. In Calendar, click the desired time slot under the correct service provider.
  2. In the pop‑up, click Add busy time. Busy time can also be started from the create menu in the header, under Busy time.
  3. Check Select date, then set the From and To times. This can be a short break or several hours – whatever is needed.
  4. Check the Service provider the busy time applies to.
  5. Type a short Title such as “Team meeting”, “Lunch break”, or “Admin work” to remember what this block is for. For longer notes, click Add description.
  6. Click Save.

Viewing busy time

After saving, the busy time appears in the calendar so it is clear when appointments cannot be booked:

  • The busy block shows directly in Calendar under the service provider's name.
  • The time range is visually blocked, just like an appointment, but marked as busy time.

Editing or removing

Plans change – busy time can be adjusted at any moment:

  • To edit, click the busy time block in Calendar and update the date, times, service provider, title or description in Edit busy time, then click Save.
  • To remove, open the busy time, click Delete, and confirm Delete busy time? with Confirm. The slot becomes available for appointments again. Deleting cannot be undone.

Booking warnings

If an appointment is created that overlaps with a service provider's busy time, a warning appears saying that the service provider is not available and has a busy time blocked. This helps avoid double‑booking.

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