Adding A New Service

Add a service, set its duration and price, and choose who can provide it. You need access to Settings.

Open services

1. Click Settings in the left menu.
2. Under Services, rooms and equipment, click Services.
3. Click Add service. The Add service window opens on the Details tab.

Set basic info

1. Enter the service Name. Keep it short and clear so clients instantly know what is being offered.
2. Pick a Color for the service.
3. Add a short Description with what is included, who it is for, and anything that helps avoid surprises later.
4. If you use service groups, pick a Service group so the service appears in the right category on your booking page. The field only shows once at least one service group exists.

Set duration and price

1. Under Duration & Pricing, enter the Service duration. This controls how long the time slot is in the calendar and on your booking page.
2. Optionally add Preparation time before and Cleaning time after the service. Padding time blocks out additional time in your calendar.
3. Choose a Price type and set the price:

• Fixed price – one set price for the service.
• Price range – a From and To price, useful when the final price depends on time or complexity.
• Varies – price is decided case by case; clients see "Varies" online.
• No default price – no price appears online, for example when the price is handled separately.

Choose what clients see online

1. Leave Available in Booking Website on if clients should be able to book this service online. Turn it off to keep the service for appointments your team books.
2. Under Visible to clients, use the Price and Duration switches to show or hide the price and the duration on your booking page and in confirmation and reminder emails. Preparation and cleaning time are never shown to clients.

Choose locations and equipment

The last section of the Details tab depends on your setup:

• With more than one location, tick each location that offers the service. The section is called Availability, or Required equipment when you have equipment.
• If you have equipment, pick the equipment the service needs at each location. See Reserving equipment for appointments.
• If you picked a Service group, locations and equipment come from the group and can't be changed here.

Assign providers

Pick who can perform this service so it appears in the right calendars and online booking options.

1. Open the Service providers tab. Every team member who can be booked is ticked by default.
2. Untick each team member who does not offer this service, or use Select all and the location filter to change several at once.
3. To give a team member their own price or duration for this service, see Setting different service prices per provider.
4. Click Create to save the new service.

Next steps

After the service is created, it can be managed any time from Services. Review service groups, reorder services, and check how the service looks on your booking page.