Receiving Booking Confirmations

You can receive a copy of every confirmation email sent for an appointment booked on the booking website. The copy is set per location on the Appointment confirmations page.

Open Appointment confirmations

1. Click Settings in the left menu.
2. Under Client notifications, click Appointment confirmations.
3. Expand the location you want to change. The location you are working in opens by default, and each location saves on its own.

Turn on the Bcc copy

1. Switch on Send a Bcc copy.
2. Enter the email address that should receive the copy. It is pre-filled with the location's own email address.
3. Click Save.

Tips and notes

• The copy applies only to appointments booked online through the booking website, not to appointments created in the Calendar.
• The copy is sent as a Bcc on the client's confirmation email, so Send email to client must also be on for the location.
• If the copies do not appear, check the spam or promotions folder and mark one of the messages as "Not spam".
• To stop receiving copies, switch off Send a Bcc copy for the location and save.