Tour operator software for the departure and the meeting point
It is 11 PM on a Wednesday. Three tabs deep at the kitchen counter — your booking platform's terms page, the latest fee notice, and an operator forum where a peer just asked whether everyone got the same email. You didn't start a tour company so a booking platform could own your website, set the fees your guests see at checkout, and decide in March that April costs more. You started it for the moment the boat clears the harbor, or the moment the ghost tour group leans in at the cemetery gate. You sell a story. You shouldn't have to be a billing department. Appointible is the booking layer for operators who already got burned — real-time per-departure availability on the team calendar, guide scheduling, SMS reminders to the meeting point, and your own branded booking page that never adds a surcharge on top of your price.
Built for the independent operator running four to twelve daily departures and a guide roster held together by a group text.
You are not a naive software buyer. You have already lived inside two to four booking platforms. You know what 'seamless onboarding' meant the last time — ninety days of twice the work and a guide team that stopped trusting the schedule. You know the screenshot DM from a guest asking why there is a 6 percent fee they did not agree to, and you know who they thought put it there. Appointible holds per-departure availability, private departures, the guide roster, the meeting-point reminders and the traveler records on one calendar — without a guest-facing surcharge, without owning your website, and without changing the terms on you in year four. Free import and export of your data. Free onboarding with Pro. A human on the chat, email and phone support line.
Online Booking
Real-time per-departure availability on a booking page you own.
Per-departure availability travelers actually see
A guest opens your page on the phone they are holding in the hotel lobby after a long flight. They want the 9 AM walking tour, the 1 PM food tour, the sunset kayak — and they want to know in real time which ones are open. Appointible holds every departure — the city walk, the food tour, the private wine tasting, the ghost tour at 9 PM — as its own bookable service against the guide's calendar, with appointment custom fields capturing the meeting point and language preference. The booking page lives on your own domain, in your own brand (Pro), on your own terms. No phantom unavailability.
Private tours and public departures on one calendar
Half your week is public departures. Half is private — the family of six who want the food tour to themselves, the corporate group that chartered the boat, the bachelorette taking the wine tasting. Right now you juggle these in two systems and an email thread, and the double-book at the meeting point in July is still the moment that ate your Saturday and made you apologize to fourteen guests who paid you to be confident. Appointible's team calendar holds the public departures and the private bookings against the same guide schedule, and the booking page only offers the slots that are actually free.
Booking policy and meeting-point notes captured up front
The kayak tour wants a deposit with the balance at the meeting point; the food tour is pay-in-full; the ghost tour is free for under-12s. Appointible captures each departure's terms and your booking and cancellation policy up front, so the guest sees the rule before they book — on your own page, in your own brand, with no guest-facing surcharge.
Guest Communication
Meeting-point reminders, change comms and post-tour rebooking — without you typing one of them.
Meeting-point reminders that stop the no-show at the dock
Your worst departure is the one where two travelers cannot find the meeting point, the guide is holding ten guests in the sun, and you are on the phone trying to walk a couple in from the wrong end of the harbor while the kayak launch window closes. Appointible sends every booking an email confirmation the moment they book, an SMS reminder the night before (Pro) with what to wear and what to bring, and a custom scheduled notification arrive-15-minutes-early text two hours out with the guide's name from the team profile. The party shows up at the right pier — or you know early enough to free the slot.
Schedule changes over two-way SMS
The 1 PM kayak departure has to move. Right now this is forty-five minutes of calling guests who do not answer their hotel phone. Appointible's messages inbox (Pro) on a rented local or branded business number puts every guest's reply in one place, and you can push the departure on the team calendar in a couple of taps. The next available departure goes out as an SMS campaign with a one-tap booking link. The four hours after a change is the cost of running the platform's tour business, not yours.
The post-tour next-tour nudge
The group just walked off the food tour high on the gelato stop. They are in the lobby right now, jet-lagged but exhilarated, and that is the only moment they will ever book the wine tasting with you for tomorrow. A custom scheduled notification (Pro) fires a rebook nudge ninety seconds after the tour closes with a one-tap link to your sunset kayak or ghost tour.
Operations
Guide scheduling, multi-departure visibility and off-season planning — on one team calendar.
Guide scheduling without the four-day group text
Saturday needs five guides — one who knows the food-tour route cold, one new who only runs the walking tour, one who speaks Spanish for the cruise-ship group. Right now this is a group chat you manage between departures. Appointible holds every guide's service-provider work schedule, vacation, service assignments (so only food-tour-trained guides land on the food tour) and team-profile permissions. The weekend team calendar gets built from one screen. Each guide sees their own personal calendar on the iOS or Android app.
Multi-departure visibility on one screen
Today is four city walks, two food tours, a private wine tasting and a sunset kayak. Tomorrow is two cruise ships in port and the schedule doubles to nine departures before noon. Right now you read a printed sheet at the desk, two email threads on your phone and a whiteboard the new guide cannot read. Appointible's team calendar puts every departure on one screen — meeting point from appointment custom fields, assigned guide, bookings to date, direct versus referral mix from client custom fields. On the same phone you're holding at the meeting point — not a laptop you'll never open at the dock.
Off-season planning the rest of the year pays for
Your shoulder season is when you should be building next August's schedule and pricing the cruise-ship contracts up for renewal in February. Instead you are still recovering from this August, you have not opened the reports tab in six weeks, and 'next year I'll fix it' is the sentence you have said four years in a row. Appointible's analytics show last season's bookings per tour, busiest hours and days, new vs. returning traveler mix, retention rate, top services and revenue per guide — small enough to face on a Tuesday in October. The decision to add a second food-tour departure on cruise days becomes a number you can point at.
Get off the platform that's holding you hostage in three steps.
Open your calendar for online booking in the next thirty days. Free import and export of your client data, plus free onboarding with Pro.
Create account
Two minutes. No credit card on the Free plan. No annual contract.
Bring your data across
List your tours, meeting points, languages, private bookings, guide roster and seasonal pricing. Import your traveler profiles for free, with onboarding assistance on Pro. Export anytime — your records leave the way they came in.
Share and get booked
Drop the link on Instagram, the listing sites you share your link on, Google Business, your website and the hotel concierge QR code — real-time per-departure availability works from the first booking forward. Your website stays yours. Your guests never see a surcharge that makes you look dishonest.
New to Appointible?
Our online booking solution can help you seamlessly get a fully booked agenda for your business.
Get started freeThe tools a guided tour operator actually uses every weekend.
Built for the operator with four to twelve daily departures, a real guide roster, and an owner who is done renting the right to operate a business they thought they owned. Open your calendar in two minutes. Free import and export of your client data. Free onboarding with Pro. No annual contract. No fee on your guest checkout.
SMS marketing for travelers who already toured you
Two-line texts (Pro) to the guests who walked the food tour in June, the corporate group who chartered the boat last spring, the hotel concierges who keep sending you bachelorettes. Over 90 percent open rate, in their pocket, in your voice. No 6 percent guest-facing fee on the rebooking — because that line item was never yours and it never should have been.
Explore SMS Marketing SoftwareBooking and revenue insights on one screen
Bookings per departure per day per season. Revenue per guide per tour. Top services. Busiest hours and days. New vs. returning traveler mix. The numbers you have been avoiding since the boat launched, small enough to open on a Tuesday in October over coffee.
Explore Business Insights SoftwareMeeting-point reminders that stop the no-show
Email booking confirmation. SMS reminder the night before (Pro) with what to wear, what to bring and guide name. Custom scheduled notification arrive-15-minutes-early text two hours out. The group shows up at the right pier.
Explore Appointment Reminders SoftwareGuide scheduling app for the 8 AM scramble
Every guide's working hours, vacation, service and language assignments on file. The iOS and Android apps put the team calendar in their pocket. The Saturday five-tour schedule gets built from one screen instead of a four-day group chat.
Explore Employee Scheduling AppGuide management without the spreadsheet
Track guide working hours, vacation time, service assignments and team-profile permission levels in one place. The guide whose tours always get the rebook becomes visible in analytics, not assumed.
Explore Employee Management SoftwareTraveler records and tour history
Every traveler profile holds booking history, custom fields for language preference and dietary notes, labels for concierge referrals and group composition, and before/after photos from the tour. Free import and export of the data you fear losing — because the last platform turned it into a hostage situation.
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