Acupuncture software for the practitioner running a multi-visit course
It's 11:14 PM. The robe still smells of moxa. Twelve tabs are open, six are scheduling software you've already half-evaluated. The patient on week three of her fertility protocol didn't show at 4 PM, and you haven't opened the email about it. Appointible is built for the seam between your medicine and your patients' lives — so the next Mrs. K finishes her course.
The medicine works. The seam is the problem.
TCM school taught you pulse diagnosis, point selection, herbal formulas, and twenty-two months of clinical hours. It did not teach you how to run three practitioners across four rooms with a mixed cash-and-superbill book and a 6–10 visit protocol that lives or dies on weekly adherence. So you have been improvising — clipboards, a third-party booking widget, forms emailed as PDFs. Appointible is the infrastructure school forgot to provide: embedded online booking, follow-up scheduling, automated reminders, multi-room coordination, appointment and client custom fields, and free import and export plus onboarding assistance to bring your data over.
Online Booking
Stop losing the patients you already worked to earn.
Embedded booking that sounds like you
When a new patient calls at 11 AM and your front desk is at lunch and you have needles in another patient, the call goes to voicemail and she Googles the next L.Ac. on the list. Every new-patient inquiry that hits voicemail is one quietly walking. Appointible embeds directly into the website you already paid to build — your colors, your voice, your services — so a first-time patient books a 60-minute intake without ever landing on a third-party widget that smells of a chain spa. She never knows she left your domain.
Book the next visit before she leaves
Your patient floats off the table. Best treatment of her life. She says I should come back every week. You say absolutely, just give me a call. She walks out. Three weeks pass, the deep relief is gone, she does not come back, and the cumulative-dosing logic of a 10-visit course collapses with her. Appointible lets you book her next visit before she leaves the treatment room, at the 5-to-7 day interval the medicine requires — and SMS marketing brings her back at the right cadence if she slips. The relationship has a container.
Multi-room, multi-practitioner coordination
Two of your associates have asked you — politely — to fix the room conflicts. You have not fixed them. Appointible was built for the 2–3 practitioner, 3–5 room clinic that is too big for a solo booking widget and too small for the enterprise spa platforms. The schedule treats rooms and practitioners as separate resources, lets you set service durations that include the room-reset time around 60-minute cash sessions, prevents double-booking across associates, and lets a patient request her practitioner without breaking the calendar when that L.Ac. is out for a CEU weekend. The puzzle you've been solving between treatments — handled.
Patient Communication
Custom fields, reminders, and re-care that do not need your evening.
Custom fields collect what you need at booking
You still email intake forms as PDFs because you have not had a Saturday in nine weeks to rebuild them. The new patient prints, forgets, arrives without it, fills the clipboard at the desk, and you re-key her health history into the EHR at 9 PM. Appointible captures chief complaint, prior TCM experience, and the other questions you need answered through appointment and client custom fields at the moment she books. The answers arrive before she sits on your table, so your first ten minutes are tongue and pulse, not paperwork. Session one becomes treatment instead of triage.
Late-cancel boundaries the system enforces
You wrote your 24-hour cancellation policy three years ago. You have waived it more times than you have charged it — not because the policy is broken, but because enforcing it at the front desk while a patient explains her sick kid is emotional combat you correctly refuse to fight. Your custom cancellation policy runs in the booking flow today so the patient sees the rule before she confirms — so the patient is not being rejected by you, the rule was already in front of her.
Series re-care that closes the protocol gap
Your most disheartening clinical moment is not a treatment that didn't work. It is the patient who finishes session 3 of a 10-visit fertility course and disappears — then tells a friend she tried acupuncture and it didn't really work. The principle every L.Ac. knows: you may pick the best points, but if you dose incorrectly, you won't help the patient. Book the next visit before she leaves the table, segment your clients by where they are in the course, and send the clinically-spaced rebook nudge by SMS when the next visit is overdue. Not commercial — the cumulative-dosing logic of the medicine, finally backed by the schedule.
Practice Management
Stop being the bottleneck between your hands and your business.
Solo lead clinician, two associates, one schedule
You treat roughly 30 hours a week. Two associates work the rooms you are not in. The half-time front desk is going to quit by Q3. Every operational decision routes through you, which is why you announce decisions to your associates instead of building them together. Appointible gives each practitioner her own login, working hours, booking link, and a shared calendar that respects all three. Associates stop waiting for you to triage room conflicts between treatments. They become co-owners of the operational quality, not employees of your bottleneck.
Room utilization you can actually see
An associate complained last week that her room sat empty for 90 minutes while the calendar showed her booked. You did not have time to investigate. The 4 PM cash slot you lost on Thursday is not visible until you reconcile bookings the following Tuesday at the kitchen table — the same Tuesday you remember the unfiled SOAP notes and the cancellation fee you have still never enforced. Appointible reports on room hours, no-show rate by day, no-show rate by practitioner, and which calendar is bleeding white space. The 80% of your day you never trained for becomes visible.
Retention reporting, not just acquisition
Most acupuncture business coaching sells front-end patient acquisition. Your practice does not leak at the top — it leaks at week three of every protocol. Appointible's reporting shows which active patients have fallen behind their series, how many drop between session 3 and 5, and the completion rate across your fertility, chronic-pain, and migraine cohorts. The L.Ac. who has been charging $135 a session for four years because raising prices feels predatory does not need more new patients. She needs the ones she has to finish the course she prescribed.
Get started in an afternoon between treatments.
Three steps to a clinic that runs on protocol, not improvisation.
Create account
Sign up for the Free plan in minutes — no card needed for the Free plan. Free onboarding assistance with Pro reaches out within 72 hours.
Create a booking page
Configure 90-minute new-patient evaluations, 60-minute follow-ups, cupping, moxa, herbal consults, and fertility or chronic-pain services alongside your practitioners and rooms. Free import and export brings your patient list over.
Share and get booked
Embed the booking flow into your website so patients book on your domain, and add a Book Now link to your Google profile.
New to Appointible?
Our online booking solution can help you seamlessly get a fully booked agenda for your business.
Get started freeThe scaffolding TCM school forgot to teach.
Everything a 2–3 practitioner, 3–5 room clinic needs to keep patients on protocol.
Re-care texts that protect the dose.
Patients drop protocols not because the medicine fails, but because the seam breaks. Branded reminders bring overdue patients back in the clinically correct window — so a 10-visit course finishes as ten.
Explore SMS Marketing SoftwareSee where the practice actually leaks.
Track no-show rate, return-visit cadence, room utilization, and which services are bleeding white space — what the kitchen-table-Tuesday-tabs never told you.
Explore Business Insights SoftwareReminders that quietly enforce policy.
Two-stage SMS reminders at 48 and 24 hours plus a custom cancellation policy in the booking flow today — the rule is in front of the patient before she confirms.
Explore Appointment Reminders SoftwareA calendar that respects three L.Ac.s.
Per-practitioner hours, CEU weekends, and time off — without the room conflicts that have associates politely asking you to fix the schedule again.
Explore Employee Scheduling AppShared infrastructure, not announcements.
Associates stop being told the new operational decision and start participating in one. Roles, permissions, and individual booking pages give them ownership of the clinic's rhythm.
Explore Employee Management SoftwareEvery patient, every protocol, on file.
Appointment and client custom fields capture chief complaint, prior TCM experience, herbs in use, and where each active patient sits in her care. Session one starts with tongue and pulse.
Explore Client Management SoftwareMake your next move.
Start your free trial. No commitment. Cancel anytime. Just a better way to run your business.